Platypus Plan Management is deeply committed to upholding the strictest standards of confidentiality for your information. All our services are provided with utmost regard for the Australian Privacy Principles as set forth in the Commonwealth Privacy Act of 1988. We assure you that your personal information will not be disclosed to any other individuals, organizations, or agencies unless one of the following circumstances applies:

• Your Explicit Permission: We will disclose your information if you have provided us with explicit consent to do so.
• Legal Authorization or Requirement: We may disclose your information if it is authorized or required by law.
• Exceptions under Australian Privacy Principles: We may disclose your information if it falls under any other exceptions outlined in the Australian Privacy Principles.

Platypus Plan Management is obligated to provide information in the following situations as mandated by the Act:

1. When evidence suggests the commission or imminent commission of a crime or abuse against a child.
2. When evidence suggests harm to oneself or others is being or will be committed.
3. When it is revealed that a criminal act under Commonwealth or State law has been or is intended to be committed.
4. When records are requested through subpoena or Court order.

Please note that while we may offer advice regarding the purchase of products and services related to your National Disability Insurance Scheme (NDIS) plan, any advice or information provided is of a general nature. It has been prepared without considering your specific objectives, situation, or needs. Therefore, before acting upon our advice, we strongly encourage you to assess its appropriateness based on your own objectives, situation, or needs. If you are uncertain, we recommend seeking guidance from the NDIS through your Local Area Coordinator (LAC), Support Coordinator (if applicable), or by contacting the NDIS directly at 1800 800 110.