At Platypus Plan Management, we value your feedback, complaints, and compliments, as they provide us with valuable insights to enhance our services. We are dedicated to addressing any concerns promptly and using them as opportunities for improvement.

You can reach out to us using any of the following methods:

1. Complete our online Feedback & Complaints Form available on our website.
2. Call us at 1800 111 223 and inform us about your feedback or complaint.
3. Send an email to admin@platypuspm.com.au.

When contacting us, please provide as much detail as possible to help us understand the nature of your feedback or complaint. We aim to respond to all inquiries within 48 hours. Be assured that all complaints are treated with the utmost confidentiality and privacy.

Your valuable input enables us to continually improve our services and ensure your satisfaction. We appreciate your time and effort in providing feedback, and we look forward to addressing any concerns you may have